ADA Compliance

Last Updated: Saturday, April 27, 2024

Accessibility Statement for Live Duval Street Website

Live Duval Street is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone, and applying the relevant accessibility standards.

Measures to support accessibility

Live Duval Street takes the following measures to ensure accessibility of Live Duval Street Website:

Include accessibility as part of our mission statement.
Include accessibility throughout our internal policies.
Appoint an accessibility officer and/or ombudsperson.
Provide continual accessibility training for our staff.
Assign clear accessibility targets and responsibilities.
Employ formal accessibility quality assurance methods.
Subscribe to AQA, a WCAG 2.1 AA automated website scan tool to ensure technical compliance.
Hire outside consultants to manually scan our site to uncover elements not discovered by the AQA tool as well as to provide additional recommendations for greater compliance.

Conformance status

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. Live Duval Street Website is partially conformant with WCAG 2.1 level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard.

Feedback

We welcome your feedback on the accessibility of Live Duval Street Website. Please let us know if you encounter accessibility barriers on Live Duval Street Website:

Phone: 305-292-1881 ext. 25
Email: [email protected]
Postal Address: 701 Simonton St, Key West, FL 33040

We try to respond to feedback within 24 hours. Over weekends, vacations, and holidays, there may be a longer response time.

Compatibility with browsers and assistive technology

Live Duval Street Website is designed to be compatible with the following assistive technologies:

The latest versions of Microsoft Internet Explorer and Edge, Google Chrome, Safari, and Mozilla Firefox are all compatible browsers.

Technical specifications

Accessibility of Live Duval Street Website relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

HTML
CSS
JavaScript

These technologies are relied upon for conformance with the accessibility standards used.

Assessment approach

Live Duval Street assessed the accessibility of Live Duval Street Website by the following approaches:

Self-evaluation – the entire site was tested using UsableNet AQA, an enterprise-level accessibility reporting tool based on the technology provided by the WAVE Web Accessibility Evaluation Tool, created by WebAIM.org, a third-party authority in web accessibility. The site is tested periodically to ensure any added or edited content and code conforms with the latest accessibility guidelines, as reported by the WAVE tool.
External evaluation – we hire outside consultants to manually scan our website using assistive technologies and provide additional recommendations that the AQA tool does not uncover.

Formal approval of this accessibility statement

This Accessibility Statement is approved by:

Live Duval Street
Clint Barras
Vice President, Two Oceans Digital

Formal complaints

We aim to respond to accessibility feedback within 1 business day and to propose a solution within 10 business days. You are entitled to escalate a complaint to Live Duval Street, should you be dissatisfied with our response to you.

This statement was created using the W3C Accessibility Statement Generator Tool.